• We guarantee all of our installations to be free from defects for 12 months from the time of installation or we will replace/service installation materials for free.
• One free removing service is offered in the 12 months guarantee period. Dream Satellite TV reserves the right to reschedule installations at any time due to unfavorable weather or other natural/unnatural phenomenon and does not constitute non-compliance of these terms.
• Terms are for new installations only. Service call and/or repair scheduling do not apply.
Electronic Equipment Warranty
Dream Satellite TV offers new Arion AF5102s receivers a 12 months warranty from date of installation. The warranty covers part and labor. We exchange the customers failed equipment for a remanufactured replacement receiver. Call on service will be charged if the problem is coursed by customer's improper usage of the equipment in the warranty period. Please read the manuals and user's guide. Remote control piece is not included in the warranty.
Program Availability Warranty
Dream Satellite TV guarantees the channel availability in the 12-month subscription. TV Maria Channel 11 and Living Asia Channel 12 are currently free-to-air. Unit Reactivation ( Subscription Reloading ) can be accomplished in one hour when subscription is paid. Dream reserves the right to change channel lineup without prior notice to subscribers.
We guarantee quality workmanship for all installations completed by Dream Satellite TV and provide a free 12 - month limited warranty that covers any defects/flaws related to dish installation and installation materials used. Our extended warranties cover labor and materials required to replace damaged, nonworking installation materials (cable, mounting equipment) caused by natural events outside the consumers control.
Dream Satellite TV Subscription & Installation Contract Form.pdf (54k)
Anti-Piracy: Some most common pirated receivers:
Internet Access Card Sharing: DreamBox 500S | DreamBox 800
Pirated Smart Cards: XSAT 410/430 | BOLT 410/430 | CDTV 410/430
( Both types are successfully blocked by Dream's year 2009 NagraVision upgrade)