Today is a Philippines public holiday, subscription reloading service is not available. From now on, there are a few other public holidays till the end of year 2012.
In other working days, unit reactivation and subscription renewal is better to be done from Monday to Saturday, prefered time is 9am-6pm. However, I understand there are some urgent request like an evening activation request to watch a TV show, I will try to make it happen but there’s no warranty of timely activation.
Please do subscription renewal one or two weeks before the expiration date to avoid the unit activation problem.