This is a satellite system error, it won’t last long, give it about 5-10 minutes, it disappears. The bottom one is your unit smart card number, write it down for future subscription status checks.
If you see the error message, it is more likely that your box card reader/holder is not tight enough, before contacting us, please try these: 1. turn off box at back, there is a a power button 2. take out the smart card, clean the card with dry cloth, remember which side is ok when you
On tope of Topfield box there’s a white sticker with STB and SC numbers. They are Set Top Box number and Smart Card number. When it comes to subscription renewal, we need you to provide your pair of STB and SC numbers. Please make sure that the free channels are working. Check Living Asia channels,
“No Access (6), This Channel Is Not Handled By Your Smartcard” This is a normal message for two possibilities: 1. the subscription has expired, it’s time to renew the subscription, RMB2,500 for a year and RMB250 for a month; 2. If the subscription is still valid, we need to do a Unit Activation If you
A major Dream satellite TV channel change since September 2014. The latest channels are: 1-9: 10-18: 19-27: 28-36: 36-38: 16: Fox – Living Asia 23: Star Sports SEA – Fox Sports 2 29: Animal Planet – Fox 32: Channel Red – PBO 33: VIVA – Home of the Star